AASHTO Accreditation Program Evaluation

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We invite you to evaluate the service you received from the AASHTO Accreditation Program (AAP) by completing the following survey. If you would like to sumit feedback for the AMRL Laboratory Assessment Program, Proficiency Sample Program or NTPEP Auditing Program please click the appropriate link.
Thank you for your comments.

Lab Location (ex. City, State/Province):

Please indicate your Quality Analyst: Select One Dave Gagne Pete Holter Geremy Jablonski Trudy Keefer Michael Mead I Don't Know   Other:

Reason(s) you utilize the AASHTO Accreditation Program:

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	Strongly Disagree Disagree Neutral Agree Strongly Agree Not Applicable
The Quality Analyst	1 2 3 4 5 6 7 8 9 10 N/A
Promptly returned my calls and e-mails
Provided courteous service
Answered my questions thoroughly
Provided effective technical assistance
Met my expectations for quality of service
Comments:

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	Strongly Disagree Disagree Neutral Agree Strongly Agree Not Applicable
The AMRL Website (www.amrl.net):	1 2 3 4 5 6 7 8 9 10 N/A
Accreditation information is easy to find, use and understand
Accreditation directory is updated for my laboratory in a timely manner
Accreditation directory accurately reflects my laboratory's scope of accredited tests	Yes | No
Comments:

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	Strongly Disagree Disagree Neutral Agree Strongly Agree Not Applicable
The AASHTO Accreditation Program (AAP):	1 2 3 4 5 6 7 8 9 10 N/A
Provides my laboratory with a competitive edge
Includes an adequate scope of materials and test methods
Improves quality in the construction materials testing industry
Comments:

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What do we do well?



What could we do better?



Please list any other agencies that accredit or evaluate your facilities:

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Contact Information (Optional):

Your Name:
Laboratory Name:
Laboratory Location:
Phone Number:
E-mail:

May we contact you about your feedback? Yes | No